Rooms on the carnival sunrise12/13/2023 ![]() ![]() The affected passengers were offered a 50% refund of their ticket price. The AC failure was attributed to the extreme heat and record-high ocean temperatures, putting stress on the onboard HVAC (heating, ventilation, air conditioning) and refrigeration systems.ĬCL didn't specify how long the air conditioning and other services (including in-cabin refrigerators) were impacted. ![]() Shared online photos showed cabin thermostats with temperatures of 80+ degrees F (27+ Celsius) while the outside temperature reached 90+ F (32+ C).Ī representative from CCL-Carnival Cruise Line confirmed that the ship experienced an air conditioning "issue" that affected a limited number of passenger staterooms and some of the public areas. It was not clear when the problem started, but during the voyage, some tourists complained that their staterooms were uncomfortably warm. The issue became public during the 5-day "Western Caribbean Cruise" (itinerary July 24-29, roundtrip from Miami, Florida USA) visiting Jamaica's Ocho Rios (Jul 26) and Grand Cayman's George Town Harbour (Jul 27). 29 July 2023 Structural and Technical Issuesĭuring July 2023's last voyage, some of the onboard air conditioning systems failed resulting in high temperatures in some passenger staterooms and public areas. ![]()
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